1. About Tenancy Tracker
Tenancy Tracker is Trade Me’s new tenancy application system. It’s designed to help tenants apply for properties with ease. Within Tenancy Tracker you can keep tabs on the properties you have applied for, see what status they are at, and withdraw your interest if you no longer need a property.
2. Who can use Tenancy Tracker?
Anyone who’s a Trade Me member can use Tenancy Tracker. If you’re not a Trade Me member, you’ll need to register for an account. You can also sign in to Tenancy Tracker using Facebook.
3. How do I apply for a property?
A property manager will send you a link to apply for a property, or you can use the green 'Apply now' button on the listing. Log in with your Trade Me account details. If you’re not a Trade Me member you'll need to register first. You can also sign into Tenancy Tracker using Facebook. Once logged in, you’ll be able to fill in an application form. Forms for future properties you apply for can also be auto-filled to speed up the process when applying.
4. How do I log into Tenancy Tracker?
Select 'Log in', then select ‘I’m a tenant’ and enter your Trade Me member log in details. If you’re not a Trade Me member you'll need to register first. You can also sign into Tenancy Tracker using Facebook. Once logged in you can also see what properties you’ve applied for and what status each is at. You can also withdraw your interest from a property(s) you’re no longer interested in.
5. Why can't I see the 'Apply now' button when I look at rental listings on my mobile device?
For now this feature is only available on our desktop site.
6. Your FAQs aren’t getting me far, can I get some help please?
No problem, please get in touch with our Customer Support team via our contact us page.